CLD / CLD-06
SaaS posture and ungoverned application management
Inventory cloud applications and govern their configuration, integrations and lifecycle. The service also addresses tools adopted without approval by providing a secure usage path rather than an abstract ban.
WHEN IT HELPS
A focused response
to a defined need.
Growing business subscriptions, apps connected to the tenant, departures leaving active accounts or ownerless services holding customer data.
SCOPE & OUTCOMES
What the engagement covers.
Scope
- Declared and authorised technical inventory
- ownership
- SSO
- OAuth permissions
- sharing
- external accounts
- SaaS posture
- exit planning
- approval and removal processes
Deliverables
- SaaS register
- risk assessment
- approval rules
- cleanup plan
- priority configurations
- offboarding procedures
- tracking of ungoverned services
Acceptance evidence
Priority applications have owners; permissions are reviewed; offboarding is tested on a pilot service; approval works; visibility and exit limitations are documented.
DELIVERY
How the work is structured.
Approach
Inventory accounts and use; clarify responsibilities; design policies; pilot; test and deploy; organise drift, exceptions and operations.
Prerequisites & responsibilities
Customer: tenant/account access, billing, data owners, administrators and residency constraints. Provider: architecture and configuration under shared responsibility.
Scope factors
Clouds, accounts, regions, resources, tenants, clusters, connectors and automation maturity. Consumption, transfers, storage and licenses are separate from the service.
Questions to clarify
Who buys and administers tools? Which connectors access data? Can information be exported and deleted when changing providers?
IMPORTANT BOUNDARIES
The first inventory may not be exhaustive. SSPM, CASB and SaaS spending management address different needs and their connectors vary.
Capabilities vary by edition, region and availability status. A posture score is neither certification nor a guarantee of complete detection.
IN PRACTICE
Illustrative situations.
These examples describe possible engagements and target outcomes. They are not customer references or achieved results.
Scenario 01
A company discovers business tools bought by credit card. Project: identify critical services and connect them to identity processes. Target outcome: practical governance with regularisation or removal decisions for each priority use.
Scenario 02
A tenant contains many old connectors. Project: review owners and permissions and remove unnecessary integrations. Target outcome: reduced application access; an essential but overprivileged connector is escalated to its vendor for improvement.
Technology and reference context
Identity logs, SaaS consoles and posture-management tools, with coverage determined by the connectors and permissions available.
The final technology set is agreed during scoping, based on interoperability, licensing, access rights and operating requirements.
CONNECTED SERVICES
Build the next step.
These services can complement the engagement. They are not automatically included.
START A CONVERSATION
Make the scope clear.
We will clarify the objective, dependencies and responsibilities of this service before proposing delivery.