MSG / MSG-05
Email DLP and protected message exchange
Controlling sensitive-data email and protecting exchanges where recipients, content or context require additional safeguards.
WHEN IT HELPS
A focused response
to a defined need.
CISO, finance, HR or legal; wrong-recipient errors, freely emailed sensitive files or confidentiality requirements.
SCOPE & OUTCOMES
What the engagement covers.
Scope
- Data categories
- observation-first policies followed by enforcement
- business exceptions, encryption or secure sharing as required
Deliverables
- Data-to-recipient matrix
- configured policies
- usage tests and alert-handling procedure
Acceptance evidence
Synthetic data triggers expected actions; authorised recipients can use the selected channel.
DELIVERY
How the work is structured.
Approach
Map domains and senders; select controls; test in pilot/observation mode; enable gradually; organise exceptions, alerts and support.
Prerequisites & responsibilities
Customer: email/DNS administrators, sending teams and sender approval. Provider: configuration and tests. For financial fraud, involve payment owners.
Scope factors
Mailboxes, domains, volume, connectors, third-party senders and operating scope. Proofpoint or other licenses, storage and recurring service are separate from the project.
Questions to clarify
Which data and recipients? How will partners open protected messages? Who handles blocks and exceptions?
IMPORTANT BOUNDARIES
Encryption does not fix incorrect authorisation; poorly tuned DLP can block legitimate business flows.
No solution blocks every fraud attempt. Overly strict policies can block legitimate messages; pilots, exceptions and business procedures remain essential.
IN PRACTICE
Illustrative situations.
These examples describe possible engagements and target outcomes. They are not customer references or achieved results.
Scenario 01
HR risks sending a payroll file to the wrong group. Project: define detection and stronger approval. Target outcome: suitable warning or blocking for the scenario after false-positive tuning.
Scenario 02
A legal practice exchanges files with external clients without shared accounts. Project: test encrypted messaging or secure sharing. Target outcome: named access and controlled expiry with a usable recipient experience.
Technology and reference context
Proofpoint DLP/Encryption or Microsoft Purview according to context and verified licences and features.
The final technology set is agreed during scoping, based on interoperability, licensing, access rights and operating requirements.
CONNECTED SERVICES
Build the next step.
These services can complement the engagement. They are not automatically included.
START A CONVERSATION
Make the scope clear.
We will clarify the objective, dependencies and responsibilities of this service before proposing delivery.