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EDR/XDR deployment and integration
Deploy and configure detection and response tools on workstations and servers. EDR focuses on endpoints; XDR correlates multiple security sources according to the platform and licensing.
WHEN IT HELPS
A focused response
to a defined need.
Fleet protected only by antivirus, need for post-incident visibility, inconsistent agents or a new SOC lacking actionable telemetry.
SCOPE & OUTCOMES
What the engagement covers.
Scope
- Operating-system compatibility
- existing agent inventory
- pilot
- policies
- justified exclusions
- tamper protection
- SOC integration
- isolation permissions
- response procedures
Deliverables
- Architecture
- coverage inventory
- policy configuration
- installation guide
- detection scenarios
- isolation and reinstatement instructions
- operations handover
Acceptance evidence
In-scope devices are correctly onboarded; test events are received; authorised response is verified; exclusions and incompatible systems are listed; operational responsibilities are accepted.
DELIVERY
How the work is structured.
Approach
Inventory versions and applications; define policies; test on a representative group; deploy; verify coverage and exceptions; organise maintenance.
Prerequisites & responsibilities
Customer: inventory, deployment tools, support, application owners and windows. Provider: policies and integration; alert handling only if included.
Scope factors
Devices, OSs, compatibility, existing tools, policies and deployment effort. Subscriptions, daily management and SOC coverage are priced separately.
Questions to clarify
Which systems need coverage? Who will handle alerts? Who can authorise isolation of a critical server?
IMPORTANT BOUNDARIES
Tool deployment and ongoing monitoring are separate services. Coverage depends on supported systems, enabled functions, licensing and the agreed operating model.
Unsupported systems, exclusions and operational gaps are made explicit. Regression tests, fallback and response ownership are part of delivery.
IN PRACTICE
Illustrative situations.
These examples describe possible engagements and target outcomes. They are not customer references or achieved results.
Scenario 01
A company protects workstations but not servers. Project: gradually extend EDR, validate exclusions and connect alerts. Target outcome: known coverage and organised handling rather than merely buying licenses.
Scenario 02
A software vendor sees slowdowns after installing an agent. Project: representative pilot and joint analysis with application teams. Target outcome: compatible policy; an unsupported server is isolated and scheduled for replacement rather than labelled protected.
Technology and reference context
Example: Microsoft Defender for Endpoint; other EDR/XDR options depend on requirements, compatibility, data location and licensing.
The final technology set is agreed during scoping, based on interoperability, licensing, access rights and operating requirements.
CONNECTED SERVICES
Build the next step.
These services can complement the engagement. They are not automatically included.
START A CONVERSATION
Make the scope clear.
We will clarify the objective, dependencies and responsibilities of this service before proposing delivery.