IAM / IAM-05
Directory hardening and secure administration
Hardening the services that manage identities and authorisation to reduce excessive privileges and unsafe administrative access.

WHEN IT HELPS
A focused response
to a defined need.
Directory or infrastructure owner; adverse audit findings, legacy directories or missing separation of administrative use.
SCOPE & OUTCOMES
What the engagement covers.
Scope
- Roles and delegation
- service accounts and protocols
- administration workstations, logging and backup/recovery procedures
Deliverables
- Configuration baseline
- privilege-reduction plan
- documentation and access/recovery tests
Acceptance evidence
Restrictions are validated without breaking legitimate use; delegation and emergency accounts are documented.
DELIVERY
How the work is structured.
Approach
Inventory identities and applications; define roles and policies; pilot with one group; test allow/deny/recovery paths; roll out and hand over.
Prerequisites & responsibilities
Customer: application owners, HR, administrators, pilot groups and emergency accounts. Provider: design, integration and testing within agreed permissions.
Scope factors
Users, directories, applications, protocols, privileged accounts, compatibility and migration. Licenses, physical keys and recurring operations are separate.
Questions to clarify
Which directory and dependencies? Who administers it? Is there a usable, tested backup?
IMPORTANT BOUNDARIES
Active Directory, LDAP and FreeIPA mechanisms are not interchangeable; verify compatibility, backups and impact.
Recovery and emergency access are tested before rollout. Authentication, authorisation and privileged-access management are complementary layers.
IN PRACTICE
Illustrative situations.
These examples describe possible engagements and target outcomes. They are not customer references or achieved results.
Scenario 01
An Active Directory environment uses privileged accounts on exposed workstations. Project: separate usage and reduce delegated rights. Target outcome: controlled administration paths and a migration plan for legacy dependencies.
Scenario 02
A Linux estate has inconsistent local sudo rights. Project: centralise policy and access with an appropriate directory. Target outcome: tested named privileges, explicit denials and a governed local emergency account.
Technology and reference context
Active Directory or FreeIPA/LDAP as appropriate; confirm supported tools and versions.
The final technology set is agreed during scoping, based on interoperability, licensing, access rights and operating requirements.
CONNECTED SERVICES
Build the next step.
These services can complement the engagement. They are not automatically included.
START A CONVERSATION
Make the scope clear.
We will clarify the objective, dependencies and responsibilities of this service before proposing delivery.
