HUM / HUM-03
Fraud prevention for executives and sensitive roles
Practical training for verifying sensitive requests: payments, bank-detail changes, data disclosure or instructions apparently from executives.
WHEN IT HELPS
A focused response
to a defined need.
Executives, finance, HR or assistants; impersonation, executive fraud or voice/video manipulation.
SCOPE & OUTCOMES
What the engagement covers.
Scope
- Business-specific workshops
- independent verification procedures
- non-distressing simulations and escalation practice
Deliverables
- Quick-reference guides
- exercise scenarios
- approval procedure and trusted contacts
Acceptance evidence
Participants use independent verification during an exercise and know how to decline or escalate unusual requests.
DELIVERY
How the work is structured.
Approach
Assess needs; tailor by role; create and deliver materials; measure learning; adjust with owners.
Prerequisites & responsibilities
Customer: sponsor, communications, HR/DPO where relevant, participants and reporting channel. Provider: learning design, delivery and proportionate analysis.
Scope factors
User groups, languages, formats, sessions, campaigns and customisation. Recurring programme or one-off activity; tools, travel and licenses priced separately.
Questions to clarify
Who approves urgent payments? How are new bank details verified? Can an executive bypass the process alone?
IMPORTANT BOUNDARIES
Training does not replace segregation of duties or financial controls; the customer approves procedures.
Individual results are handled confidentially and interpreted in context. The programme supports useful behaviour; it does not replace technical safeguards or business controls.
IN PRACTICE
Illustrative situations.
These examples describe possible engagements and target outcomes. They are not customer references or achieved results.
Scenario 01
Accounts payable receives changed bank details by email. Project: practise calling an independently known contact. Target outcome: dual approval and a verification record even when the message appears authentic.
Scenario 02
Executives receive suspicious urgent instructions during a video call. Project: exercise the limits of trusting voice or image. Target outcome: confirmation through a separate channel and a stop process, without claiming to detect every deepfake.
Technology and reference context
Business workshops, payment procedures and independent verification channels.
The final technology set is agreed during scoping, based on interoperability, licensing, access rights and operating requirements.
CONNECTED SERVICES
Build the next step.
These services can complement the engagement. They are not automatically included.
START A CONVERSATION
Make the scope clear.
We will clarify the objective, dependencies and responsibilities of this service before proposing delivery.