{"id":76,"date":"2026-09-13T20:56:37","date_gmt":"2026-09-13T20:56:37","guid":{"rendered":"https:\/\/neranis.com\/?post_type=nrn_service&#038;p=76"},"modified":"2026-09-13T20:56:37","modified_gmt":"2026-09-13T20:56:37","slug":"programme-de-sensibilisation-a-la-cybersecurite","status":"publish","type":"nrn_service","link":"https:\/\/neranis.com\/fr\/services\/cybersecurity-awareness-programme\/","title":{"rendered":"Programme de sensibilisation \u00e0 la cybers\u00e9curit\u00e9"},"content":{"rendered":"<section class=\"wp-block-group nrn2-section nrn2-page-hero is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group nrn2-wrap is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"nrn2-breadcrumb wp-block-paragraph\"><a href=\"https:\/\/neranis.com\/fr\/\">Accueil<\/a> <span aria-hidden=\"true\">\/<\/span> <a href=\"https:\/\/neranis.com\/fr\/expertise\/\">Expertise<\/a> \/ <a href=\"https:\/\/neranis.com\/fr\/expertise\/culture-de-leveil\/\">Sensibilisation et culture<\/a><\/p>\n\n\n<div class=\"wp-block-group nrn2-service-top nrn2-hero-layout-r3 is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group nrn2-hero-split-copy is-layout-flow wp-block-group-is-layout-flow\">\n\n<p class=\"nrn2-kicker wp-block-paragraph\">HUM \/ HUM-01<\/p>\n\n\n<h1 class=\"wp-block-heading nrn2-title\">Programme de sensibilisation \u00e0 la cybers\u00e9curit\u00e9<\/h1>\n\n\n<p class=\"nrn2-lead wp-block-paragraph\">Un programme d'apprentissage continu qui aide les employ\u00e9s \u00e0 reconna\u00eetre les situations \u00e0 risque et \u00e0 adopter des mesures de protection pratiques dans leur travail.<\/p>\n\n<\/div>\n\n\n<figure class=\"wp-block-image size-full nrn2-context-image nrn2-visual-asset-service-family-hum\"><img loading=\"lazy\" decoding=\"async\" width=\"1600\" height=\"500\" src=\"https:\/\/neranis.com\/wp-content\/uploads\/2026\/09\/service-family-hum.webp\" alt=\"\" class=\"wp-image-242\" srcset=\"https:\/\/neranis.com\/wp-content\/uploads\/2026\/09\/service-family-hum.webp 1600w, https:\/\/neranis.com\/wp-content\/uploads\/2026\/09\/service-family-hum-300x94.webp 300w, https:\/\/neranis.com\/wp-content\/uploads\/2026\/09\/service-family-hum-1024x320.webp 1024w, https:\/\/neranis.com\/wp-content\/uploads\/2026\/09\/service-family-hum-768x240.webp 768w, https:\/\/neranis.com\/wp-content\/uploads\/2026\/09\/service-family-hum-1536x480.webp 1536w\" sizes=\"auto, (max-width: 1600px) 100vw, 1600px\" \/><\/figure>\n<\/div>\n<\/div>\n\n<\/section>\n\n\n<section class=\"wp-block-group nrn2-section is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group nrn2-wrap is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group nrn2-service-top is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group nrn2-service-intro is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"nrn2-kicker wp-block-paragraph\">QUAND C'EST UTILE<\/p>\n\n\n<h2 class=\"wp-block-heading nrn2-h2\">Une r\u00e9ponse cibl\u00e9e<br>\u00e0 un besoin d\u00e9fini.<\/h2>\n\n\n<p class=\"nrn2-body-lg wp-block-paragraph\">Ressources humaines, responsables de la s\u00e9curit\u00e9 informatique ou managers ; onboarding, incidents r\u00e9currents ou formation annuelle sans changement comportemental visible.<\/p>\n\n\n<div class=\"wp-block-buttons nrn2-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/neranis.com\/fr\/contact\/\">Discutez de ce service<\/a><\/div>\n\n<\/div>\n\n<\/div>\n\n\n<div class=\"wp-block-group nrn2-facts is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"nrn2-kicker wp-block-paragraph\">EN UN COUP D'\u0152IL<\/p>\n\n\n<p class=\"wp-block-paragraph\"><strong>Famille<\/strong><br><a href=\"https:\/\/neranis.com\/fr\/expertise\/culture-de-leveil\/\">Sensibilisation et culture<\/a><\/p>\n\n\n<p class=\"wp-block-paragraph\"><strong>Engagement<\/strong><br>Activation<\/p>\n\n\n<p class=\"wp-block-paragraph\"><strong>R\u00e9f\u00e9rence<\/strong><br>HUM-01<\/p>\n\n<\/div>\n\n<\/div>\n\n<\/div>\n\n<\/section>\n\n\n<section class=\"wp-block-group nrn2-section nrn2-canvas is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group nrn2-wrap is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group nrn2-section-heading is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"nrn2-kicker wp-block-paragraph\">PORT\u00c9E ET R\u00c9SULTATS<\/p>\n\n\n<h2 class=\"wp-block-heading nrn2-h2\">Ce que couvre la mission.<\/h2>\n\n<\/div>\n\n<\/div>\n\n\n<div class=\"wp-block-group nrn2-delivery-grid is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group nrn2-delivery-card is-layout-flow wp-block-group-is-layout-flow\">\n<h3 class=\"wp-block-heading\">Port\u00e9e<\/h3>\n\n\n<ul class=\"wp-block-list nrn2-list\">\n<li>L'apprentissage bas\u00e9 sur le r\u00f4le<\/li>\n\n\n<li>Ateliers et documents de courte dur\u00e9e<\/li>\n\n\n<li>Des exercices, des rappels et des contr\u00f4les d\u2019approfondissement<\/li>\n\n<\/ul>\n\n<\/div>\n\n\n<div class=\"wp-block-group nrn2-delivery-card is-layout-flow wp-block-group-is-layout-flow\">\n<h3 class=\"wp-block-heading\">Livrables<\/h3>\n\n\n<ul class=\"wp-block-list nrn2-list\">\n<li>Plan d'apprentissage<\/li>\n\n\n<li>Des supports sur-mesure<\/li>\n\n\n<li>actions d\u2019\u00e9valuation et d\u2019am\u00e9lioration du savoir collectif<\/li>\n\n<\/ul>\n\n<\/div>\n\n\n<div class=\"wp-block-group nrn2-delivery-card nrn2-evidence is-layout-flow wp-block-group-is-layout-flow\">\n<h3 class=\"wp-block-heading\">Preuve de r\u00e9ception<\/h3>\n\n\n<p class=\"wp-block-paragraph\">La capacit\u00e9 de participation, d\u2019appr\u00e9hension et d\u2019\u00e9tablissement de rapports est mesur\u00e9e s\u00e9par\u00e9ment ; un apprentissage de suivi est pr\u00e9vu.<\/p>\n\n<\/div>\n\n<\/div>\n\n<\/div>\n\n<\/section>\n\n\n<section class=\"wp-block-group nrn2-section is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group nrn2-wrap is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group nrn2-section-heading is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"nrn2-kicker wp-block-paragraph\">LIVRAISON<\/p>\n\n\n<h2 class=\"wp-block-heading nrn2-h2\">Comment le travail est structur\u00e9.<\/h2>\n\n<\/div>\n\n<\/div>\n\n\n<div class=\"wp-block-group nrn2-two-col is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group nrn2-prose is-layout-flow wp-block-group-is-layout-flow\">\n<h3 class=\"wp-block-heading\">Approche<\/h3>\n\n\n<p class=\"wp-block-paragraph\">\u00c9valuer les besoins ; adapter les supports en fonction des r\u00f4les ; cr\u00e9er et fournir des supports ; mesurer l\u2019apprentissage ; ajuster les supports en fonction des propri\u00e9taires.<\/p>\n\n\n<h3 class=\"wp-block-heading\">Pr\u00e9requis et responsabilit\u00e9s<\/h3>\n\n\n<p class=\"wp-block-paragraph\">Client : sponsor, communications, RH\/DPO le cas \u00e9ch\u00e9ant, participants et canal de reporting. Fournisseur : conception p\u00e9dagogique, animation et analyse proportionn\u00e9e.<\/p>\n\n<\/div>\n\n\n<div class=\"wp-block-group nrn2-prose is-layout-flow wp-block-group-is-layout-flow\">\n<h3 class=\"wp-block-heading\">Facteurs de port\u00e9e<\/h3>\n\n\n<p class=\"wp-block-paragraph\">Groupes d'utilisateurs, langues, formats, sessions, campagnes et personnalisation. Programme r\u00e9current ou activit\u00e9 ponctuelle ; outils, d\u00e9placements et licences factur\u00e9s s\u00e9par\u00e9ment.<\/p>\n\n\n<h3 class=\"wp-block-heading\">Questions \u00e0 clarifier<\/h3>\n\n\n<p class=\"wp-block-paragraph\">Quels r\u00f4les et langues ? Quel canal de communication existe-t-il ? Combien de temps peuvent les managers allouer ?<\/p>\n\n<\/div>\n\n<\/div>\n\n<\/div>\n\n<\/section>\n\n\n<section class=\"wp-block-group nrn2-section nrn2-compact is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group nrn2-wrap is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group nrn2-boundaries is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"nrn2-kicker wp-block-paragraph\">LIMITES IMPORTANTES<\/p>\n\n\n<p class=\"nrn2-body-lg wp-block-paragraph\">La sensibilisation ne garantit pas l\u2019absence d\u2019erreurs ; adaptez le langage, l\u2019accessibilit\u00e9 et le contexte de travail sans bl\u00e2mer le personnel.<\/p>\n\n\n<p class=\"wp-block-paragraph\">Les r\u00e9sultats individuels sont trait\u00e9s de mani\u00e8re confidentielle et interpr\u00e9t\u00e9s dans leur contexte. Le programme soutient les comportements utiles ; il ne remplace pas les mesures de protection technique ni les contr\u00f4les op\u00e9rationnels.<\/p>\n\n<\/div>\n\n<\/div>\n\n<\/section>\n\n\n<section class=\"wp-block-group nrn2-section is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group nrn2-wrap is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group nrn2-section-heading is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"nrn2-kicker wp-block-paragraph\">EN PRATIQUE<\/p>\n\n\n<h2 class=\"wp-block-heading nrn2-h2\">Situations illustratives.<\/h2>\n\n<\/div>\n\n\n<p class=\"nrn2-section-lead wp-block-paragraph\">Ces exemples d\u00e9crivent des engagements possibles et des r\u00e9sultats cibles. Il ne s'agit pas de r\u00e9f\u00e9rences clients ni de r\u00e9sultats obtenus.<\/p>\n\n<\/div>\n\n\n<details class=\"wp-block-details nrn2-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Sc\u00e9nario 01<\/summary>\n<p class=\"wp-block-paragraph\">Une soci\u00e9t\u00e9 de comptabilit\u00e9 envoie fr\u00e9quemment des fichiers sensibles. Projets : ateliers sur les destinataires, le partage et les demandes urgentes. R\u00e9sultats vis\u00e9s : utilisation d\u2019un canal approuv\u00e9 et habitudes de v\u00e9rification ; suivi des difficult\u00e9s observ\u00e9es plut\u00f4t que r\u00e9p\u00e9tition du m\u00eame module.<\/p>\n\n<\/details>\n\n\n<details class=\"wp-block-details nrn2-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Sc\u00e9nario 02<\/summary>\n<p class=\"wp-block-paragraph\">Une entreprise multi-sites ne donne pas de formation en s\u00e9curit\u00e9 aux nouveaux employ\u00e9s. Projet : onboarding et micro-sessions trimestrielles. Objectif : compr\u00e9hension des r\u00e8gles et reporting v\u00e9rifi\u00e9 ; les employ\u00e9s absents b\u00e9n\u00e9ficient de s\u00e9ances de rattrapage plut\u00f4t que d\u2019\u00eatre consid\u00e9r\u00e9s comme form\u00e9s.<\/p>\n\n<\/details>\n\n\n<details class=\"wp-block-details nrn2-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Contexte technologique et de r\u00e9f\u00e9rence<\/summary>\n<p class=\"wp-block-paragraph\">Ateliers, modules d\u2019apprentissage et une plateforme optionnelle ; le contenu est adapt\u00e9 aux besoins du client.<\/p>\n\n\n<p class=\"wp-block-paragraph\">L'ensemble final des technologies est convenu lors du cadrage, sur la base de l'interop\u00e9rabilit\u00e9, des licences, des droits d'acc\u00e8s et des exigences op\u00e9rationnelles.<\/p>\n\n<\/details>\n\n<\/div>\n\n<\/section>\n\n\n<section class=\"wp-block-group nrn2-section is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group nrn2-wrap is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group nrn2-section-heading is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"nrn2-kicker wp-block-paragraph\">SERVICES CONNECT\u00c9S<\/p>\n\n\n<h2 class=\"wp-block-heading nrn2-h2\">Construisez l'\u00e9tape suivante.<\/h2>\n\n<\/div>\n\n\n<p class=\"nrn2-section-lead wp-block-paragraph\">Ces services peuvent compl\u00e9ter la mission. Ils ne sont pas inclus automatiquement.<\/p>\n\n<\/div>\n\n\n<div class=\"wp-block-group nrn2-related-grid is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group nrn2-service-card is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"nrn2-ref wp-block-paragraph\">AUD-07<\/p>\n\n\n<h3 class=\"wp-block-heading\"><a href=\"https:\/\/neranis.com\/fr\/services\/audit-du-programme-de-sensibilisation-a-la-cybersecurite\/\">Audit du programme de sensibilisation \u00e0 la cybers\u00e9curit\u00e9<\/a><\/h3>\n\n\n<p class=\"nrn2-card-desc wp-block-paragraph\">Une \u00e9valuation de la compr\u00e9hension des risques et de l'efficacit\u00e9 des programmes de sensibilisation, au-del\u00e0 du simple comptage des pr\u00e9sences aux formations.<\/p>\n\n\n<p class=\"nrn2-text-link wp-block-paragraph\"><a href=\"https:\/\/neranis.com\/fr\/services\/audit-du-programme-de-sensibilisation-a-la-cybersecurite\/\">D\u00e9couvrir ce service <span aria-hidden=\"true\">\u2197<\/span><\/a><\/p>\n\n<\/div>\n\n\n<div class=\"wp-block-group nrn2-service-card is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"nrn2-ref wp-block-paragraph\">HUM-02<\/p>\n\n\n<h3 class=\"wp-block-heading\"><a href=\"https:\/\/neranis.com\/fr\/services\/phishing-simulations-and-coaching\/\">Simulations de phishing et coaching<\/a><\/h3>\n\n\n<p class=\"nrn2-card-desc wp-block-paragraph\">Exercices de hame\u00e7onnage simul\u00e9s contr\u00f4l\u00e9s pour observer les r\u00e9actions, am\u00e9liorer le signalement et cibler la formation sans collecter de v\u00e9ritables identifiants.<\/p>\n\n\n<p class=\"nrn2-text-link wp-block-paragraph\"><a href=\"https:\/\/neranis.com\/fr\/services\/phishing-simulations-and-coaching\/\">D\u00e9couvrir ce service <span aria-hidden=\"true\">\u2197<\/span><\/a><\/p>\n\n<\/div>\n\n\n<div class=\"wp-block-group nrn2-service-card is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"nrn2-ref wp-block-paragraph\">MSG-01<\/p>\n\n\n<h3 class=\"wp-block-heading\"><a href=\"https:\/\/neranis.com\/fr\/services\/protection-de-la-messagerie-et-anti-hameconnage-proofpoint\/\">Protection de la messagerie et contre l'hame\u00e7onnage \u2014 Proofpoint<\/a><\/h3>\n\n\n<p class=\"nrn2-card-desc wp-block-paragraph\">D\u00e9ploiement et r\u00e9glage de la protection contre les e-mails malveillants, les pi\u00e8ces jointes dangereuses et l'usurpation d'identit\u00e9, avec gestion des alertes.<\/p>\n\n\n<p class=\"nrn2-text-link wp-block-paragraph\"><a href=\"https:\/\/neranis.com\/fr\/services\/protection-de-la-messagerie-et-anti-hameconnage-proofpoint\/\">D\u00e9couvrir ce service <span aria-hidden=\"true\">\u2197<\/span><\/a><\/p>\n\n<\/div>\n\n<\/div>\n\n<\/div>\n\n<\/section>\n\n\n<section class=\"wp-block-group nrn2-section is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group nrn2-wrap is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group nrn2-cta is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"nrn2-kicker wp-block-paragraph\">Commencer une conversation<\/p>\n\n\n<h2 class=\"wp-block-heading nrn2-h2\">Clarifiez la port\u00e9e.<\/h2>\n\n<\/div>\n\n\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"nrn2-body-lg wp-block-paragraph\">Nous clarifierons l'objectif, les d\u00e9pendances et les responsabilit\u00e9s de ce service avant de proposer la livraison.<\/p>\n\n\n<div class=\"wp-block-buttons nrn2-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/neranis.com\/fr\/contact\/\">Discutez de vos priorit\u00e9s<\/a><\/div>\n\n<\/div>\n\n<\/div>\n\n<\/div>\n\n<\/div>\n\n<\/section>","protected":false},"excerpt":{"rendered":"<p>Un programme d'apprentissage continu qui aide les employ\u00e9s \u00e0 reconna\u00eetre les situations \u00e0 risque et \u00e0 adopter des mesures de protection pratiques dans leur travail.<\/p>","protected":false},"featured_media":0,"template":"single-nrn_service","meta":{"footnotes":""},"nrn_family":[6],"class_list":["post-76","nrn_service","type-nrn_service","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/neranis.com\/fr\/wp-json\/wp\/v2\/nrn_service\/76","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/neranis.com\/fr\/wp-json\/wp\/v2\/nrn_service"}],"about":[{"href":"https:\/\/neranis.com\/fr\/wp-json\/wp\/v2\/types\/nrn_service"}],"version-history":[{"count":2,"href":"https:\/\/neranis.com\/fr\/wp-json\/wp\/v2\/nrn_service\/76\/revisions"}],"predecessor-version":[{"id":471,"href":"https:\/\/neranis.com\/fr\/wp-json\/wp\/v2\/nrn_service\/76\/revisions\/471"}],"wp:attachment":[{"href":"https:\/\/neranis.com\/fr\/wp-json\/wp\/v2\/media?parent=76"}],"wp:term":[{"taxonomy":"nrn_family","embeddable":true,"href":"https:\/\/neranis.com\/fr\/wp-json\/wp\/v2\/nrn_family?post=76"}],"curies":[{"name":"Bien 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