{"id":72,"date":"2026-09-13T20:56:37","date_gmt":"2026-09-13T20:56:37","guid":{"rendered":"https:\/\/neranis.com\/?post_type=nrn_service&#038;p=72"},"modified":"2026-09-13T20:56:37","modified_gmt":"2026-09-13T20:56:37","slug":"support-pour-la-gestion-des-risques-de-dora-et-ict","status":"publish","type":"nrn_service","link":"https:\/\/neranis.com\/fr\/services\/dora-and-ict-risk-management-support\/","title":{"rendered":"DORA et support \u00e0 la gestion des risques TIC"},"content":{"rendered":"<section class=\"wp-block-group nrn2-section nrn2-page-hero is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group nrn2-wrap is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"nrn2-breadcrumb wp-block-paragraph\"><a href=\"https:\/\/neranis.com\/fr\/\">Accueil<\/a> <span aria-hidden=\"true\">\/<\/span> <a href=\"https:\/\/neranis.com\/fr\/expertise\/\">Expertise<\/a> \/ <a href=\"https:\/\/neranis.com\/fr\/expertise\/gouvernance-des-risques\/\">Risques et gouvernance<\/a><\/p>\n\n\n<div class=\"wp-block-group nrn2-service-top nrn2-hero-layout-r3 is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group nrn2-hero-split-copy is-layout-flow wp-block-group-is-layout-flow\">\n\n<p class=\"nrn2-kicker wp-block-paragraph\">GRC \/ GRC-05<\/p>\n\n\n<h1 class=\"wp-block-heading nrn2-title\">DORA et support \u00e0 la gestion des risques TIC<\/h1>\n\n\n<p class=\"nrn2-lead wp-block-paragraph\">Soutien \u00e0 la r\u00e9silience op\u00e9rationnelle num\u00e9rique des entit\u00e9s financi\u00e8res concern\u00e9es et aux preuves demand\u00e9es \u00e0 leurs fournisseurs de TIC.<\/p>\n\n<\/div>\n\n\n<figure class=\"wp-block-image size-full nrn2-context-image nrn2-visual-asset-service-family-grc\"><img loading=\"lazy\" decoding=\"async\" width=\"1600\" height=\"500\" src=\"https:\/\/neranis.com\/wp-content\/uploads\/2026\/09\/service-family-grc.webp\" alt=\"\" class=\"wp-image-241\" srcset=\"https:\/\/neranis.com\/wp-content\/uploads\/2026\/09\/service-family-grc.webp 1600w, https:\/\/neranis.com\/wp-content\/uploads\/2026\/09\/service-family-grc-300x94.webp 300w, https:\/\/neranis.com\/wp-content\/uploads\/2026\/09\/service-family-grc-1024x320.webp 1024w, https:\/\/neranis.com\/wp-content\/uploads\/2026\/09\/service-family-grc-768x240.webp 768w, https:\/\/neranis.com\/wp-content\/uploads\/2026\/09\/service-family-grc-1536x480.webp 1536w\" sizes=\"auto, (max-width: 1600px) 100vw, 1600px\" \/><\/figure>\n<\/div>\n<\/div>\n\n<\/section>\n\n\n<section class=\"wp-block-group nrn2-section is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group nrn2-wrap is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group nrn2-service-top is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group nrn2-service-intro is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"nrn2-kicker wp-block-paragraph\">QUAND C'EST UTILE<\/p>\n\n\n<h2 class=\"wp-block-heading nrn2-h2\">Une r\u00e9ponse cibl\u00e9e<br>\u00e0 un besoin d\u00e9fini.<\/h2>\n\n\n<p class=\"nrn2-body-lg wp-block-paragraph\">CISO, risque, conformit\u00e9 ou fournisseur de technologies de l\u2019information et de la communication ; exigences de DORA, audits de r\u00e9silience ou contrats clients du secteur financier.<\/p>\n\n\n<div class=\"wp-block-buttons nrn2-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/neranis.com\/fr\/contact\/\">Discutez de ce service<\/a><\/div>\n\n<\/div>\n\n<\/div>\n\n\n<div class=\"wp-block-group nrn2-facts is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"nrn2-kicker wp-block-paragraph\">EN UN COUP D'\u0152IL<\/p>\n\n\n<p class=\"wp-block-paragraph\"><strong>Famille<\/strong><br><a href=\"https:\/\/neranis.com\/fr\/expertise\/gouvernance-des-risques\/\">Risques et gouvernance<\/a><\/p>\n\n\n<p class=\"wp-block-paragraph\"><strong>Engagement<\/strong><br>Avis<\/p>\n\n\n<p class=\"wp-block-paragraph\"><strong>R\u00e9f\u00e9rence<\/strong><br>GRC-05<\/p>\n\n<\/div>\n\n<\/div>\n\n<\/div>\n\n<\/section>\n\n\n<section class=\"wp-block-group nrn2-section nrn2-canvas is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group nrn2-wrap is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group nrn2-section-heading is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"nrn2-kicker wp-block-paragraph\">PORT\u00c9E ET R\u00c9SULTATS<\/p>\n\n\n<h2 class=\"wp-block-heading nrn2-h2\">Ce que couvre la mission.<\/h2>\n\n<\/div>\n\n<\/div>\n\n\n<div class=\"wp-block-group nrn2-delivery-grid is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group nrn2-delivery-card is-layout-flow wp-block-group-is-layout-flow\">\n<h3 class=\"wp-block-heading\">Port\u00e9e<\/h3>\n\n\n<ul class=\"wp-block-list nrn2-list\">\n<li>Analyse de la diff\u00e9rence dans un cadre valid\u00e9<\/li>\n\n\n<li>Gestion des risques li\u00e9s aux TIC<\/li>\n\n\n<li>incidents, tests, d\u00e9pendances et gouvernance des fournisseurs<\/li>\n\n<\/ul>\n\n<\/div>\n\n\n<div class=\"wp-block-group nrn2-delivery-card is-layout-flow wp-block-group-is-layout-flow\">\n<h3 class=\"wp-block-heading\">Livrables<\/h3>\n\n\n<ul class=\"wp-block-list nrn2-list\">\n<li>Matrix des preuves<\/li>\n\n\n<li>Plan de r\u00e9silience<\/li>\n\n\n<li>Registre des actions et recommandations relatives aux clauses contractuelles pour examen juridique<\/li>\n\n<\/ul>\n\n<\/div>\n\n\n<div class=\"wp-block-group nrn2-delivery-card nrn2-evidence is-layout-flow wp-block-group-is-layout-flow\">\n<h3 class=\"wp-block-heading\">Preuve de r\u00e9ception<\/h3>\n\n\n<p class=\"wp-block-paragraph\">Les exigences s\u00e9lectionn\u00e9es correspondent aux services concern\u00e9s ; les responsabilit\u00e9s en mati\u00e8re de notification et d\u2019approbation sont formalis\u00e9es.<\/p>\n\n<\/div>\n\n<\/div>\n\n<\/div>\n\n<\/section>\n\n\n<section class=\"wp-block-group nrn2-section is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group nrn2-wrap is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group nrn2-section-heading is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"nrn2-kicker wp-block-paragraph\">LIVRAISON<\/p>\n\n\n<h2 class=\"wp-block-heading nrn2-h2\">Comment le travail est structur\u00e9.<\/h2>\n\n<\/div>\n\n<\/div>\n\n\n<div class=\"wp-block-group nrn2-two-col is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group nrn2-prose is-layout-flow wp-block-group-is-layout-flow\">\n<h3 class=\"wp-block-heading\">Approche<\/h3>\n\n\n<p class=\"wp-block-paragraph\">D\u00e9finir le contexte du p\u00e9rim\u00e8tre ; mobiliser les propri\u00e9taires d'entreprise et les d\u00e9cideurs ; \u00e9valuer les risques ou les lacunes ; d\u00e9cider des mesures de contr\u00f4le ; organiser le suivi et les justificatifs.<\/p>\n\n\n<h3 class=\"wp-block-heading\">Pr\u00e9requis et responsabilit\u00e9s<\/h3>\n\n\n<p class=\"wp-block-paragraph\">Client : sponsor, dirigeants disponibles, d\u00e9cisions sur les risques et avis juridiques si n\u00e9cessaire. Prestataire : m\u00e9thodologie, animation, analyse et dossier de d\u00e9cision.<\/p>\n\n<\/div>\n\n\n<div class=\"wp-block-group nrn2-prose is-layout-flow wp-block-group-is-layout-flow\">\n<h3 class=\"wp-block-heading\">Facteurs de port\u00e9e<\/h3>\n\n\n<p class=\"wp-block-paragraph\">Entit\u00e9s, processus, parties prenantes, p\u00e9rim\u00e8tre r\u00e9glementaire, maturit\u00e9 des documents et ateliers. Projet, support ponctuel ou RSSI fractionn\u00e9 selon le besoin.<\/p>\n\n\n<h3 class=\"wp-block-heading\">Questions \u00e0 clarifier<\/h3>\n\n\n<p class=\"wp-block-paragraph\">Quel est le statut r\u00e9glementaire ? Quelles sont les fonctions essentielles ? Quels sont les fournisseurs et services qui les soutiennent ?<\/p>\n\n<\/div>\n\n<\/div>\n\n<\/div>\n\n<\/section>\n\n\n<section class=\"wp-block-group nrn2-section nrn2-compact is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group nrn2-wrap is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group nrn2-boundaries is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"nrn2-kicker wp-block-paragraph\">LIMITES IMPORTANTES<\/p>\n\n\n<p class=\"nrn2-body-lg wp-block-paragraph\">Les tests d\u2019intrusion ordinaires et les tests d\u2019intrusion guid\u00e9s par les menaces r\u00e9glementaires ont des exigences diff\u00e9rentes. L\u2019applicabilit\u00e9, l\u2019ind\u00e9pendance et les r\u00e8gles applicables sont \u00e9tablies avant de d\u00e9finir l\u2019engagement.<\/p>\n\n\n<p class=\"wp-block-paragraph\">Le travail \u00e9taye les d\u00e9cisions et les \u00e9l\u00e9ments de preuve pour le cadre convenu. Les avis juridiques, la certification ind\u00e9pendante et les d\u00e9cisions des r\u00e9gulateurs ou des \u00e9valuateurs demeurent des responsabilit\u00e9s distinctes.<\/p>\n\n<\/div>\n\n<\/div>\n\n<\/section>\n\n\n<section class=\"wp-block-group nrn2-section is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group nrn2-wrap is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group nrn2-section-heading is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"nrn2-kicker wp-block-paragraph\">EN PRATIQUE<\/p>\n\n\n<h2 class=\"wp-block-heading nrn2-h2\">Situations illustratives.<\/h2>\n\n<\/div>\n\n\n<p class=\"nrn2-section-lead wp-block-paragraph\">Ces exemples d\u00e9crivent des engagements possibles et des r\u00e9sultats cibles. Il ne s'agit pas de r\u00e9f\u00e9rences clients ni de r\u00e9sultats obtenus.<\/p>\n\n<\/div>\n\n\n<details class=\"wp-block-details nrn2-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Sc\u00e9nario 01<\/summary>\n<p class=\"wp-block-paragraph\">Une soci\u00e9t\u00e9 financi\u00e8re d\u00e9pend d\u2019un seul fournisseur d\u2019h\u00e9bergement. Projet : \u00e9valuer la continuit\u00e9, les contrats et les dispositifs de sortie. R\u00e9sultats vis\u00e9s : exigences v\u00e9rifiables, plan de sortie et d\u00e9cisions concernant le risque de concentration.<\/p>\n\n<\/details>\n\n\n<details class=\"wp-block-details nrn2-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Sc\u00e9nario 02<\/summary>\n<p class=\"wp-block-paragraph\">Un fournisseur de SaaS re\u00e7oit le questionnaire DORA d\u2019un client financier. Projet : contr\u00f4les documentaires, sous-traitants et processus d\u2019incident. Objectif : r\u00e9ponses factuelles ; les obligations du client ne sont pas automatiquement trait\u00e9es comme des obligations identiques pour le fournisseur.<\/p>\n\n<\/details>\n\n\n<details class=\"wp-block-details nrn2-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Contexte technologique et de r\u00e9f\u00e9rence<\/summary>\n<p class=\"wp-block-paragraph\">DORA et r\u00e8gles connexes applicables ; outils de suivi des risques et des tiers.<\/p>\n\n\n<p class=\"wp-block-paragraph\">L'ensemble final des technologies est convenu lors du cadrage, sur la base de l'interop\u00e9rabilit\u00e9, des licences, des droits d'acc\u00e8s et des exigences op\u00e9rationnelles.<\/p>\n\n<\/details>\n\n<\/div>\n\n<\/section>\n\n\n<section class=\"wp-block-group nrn2-section is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group nrn2-wrap is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group nrn2-section-heading is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"nrn2-kicker wp-block-paragraph\">SERVICES CONNECT\u00c9S<\/p>\n\n\n<h2 class=\"wp-block-heading nrn2-h2\">Construisez l'\u00e9tape suivante.<\/h2>\n\n<\/div>\n\n\n<p class=\"nrn2-section-lead wp-block-paragraph\">Ces services peuvent compl\u00e9ter la mission. Ils ne sont pas inclus automatiquement.<\/p>\n\n<\/div>\n\n\n<div class=\"wp-block-group nrn2-related-grid is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group nrn2-service-card is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"nrn2-ref wp-block-paragraph\">GRC-06<\/p>\n\n\n<h3 class=\"wp-block-heading\"><a href=\"https:\/\/neranis.com\/fr\/services\/fractional-ciso-et-gouvernance-en-matiere-de-cybersecurite\/\">RSSI \u00e0 temps partiel et gouvernance de la cybers\u00e9curit\u00e9<\/a><\/h3>\n\n\n<p class=\"nrn2-card-desc wp-block-paragraph\">Support ex\u00e9cutif r\u00e9current pour g\u00e9rer les risques de s\u00e9curit\u00e9, les priorit\u00e9s, les projets et les d\u00e9cisions sans embaucher imm\u00e9diatement un CISO \u00e0 temps plein.<\/p>\n\n\n<p class=\"nrn2-text-link wp-block-paragraph\"><a href=\"https:\/\/neranis.com\/fr\/services\/fractional-ciso-et-gouvernance-en-matiere-de-cybersecurite\/\">D\u00e9couvrir ce service <span aria-hidden=\"true\">\u2197<\/span><\/a><\/p>\n\n<\/div>\n\n\n<div class=\"wp-block-group nrn2-service-card is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"nrn2-ref wp-block-paragraph\">REM-03<\/p>\n\n\n<h3 class=\"wp-block-heading\"><a href=\"https:\/\/neranis.com\/fr\/services\/programme-de-remediation-et-gestion-de-la-livraison-entre-les-equipes\/\">Programme de rem\u00e9diation et gestion de la livraison inter-\u00e9quipes<\/a><\/h3>\n\n\n<p class=\"nrn2-card-desc wp-block-paragraph\">Organisation des chantiers de s\u00e9curit\u00e9 entre \u00e9quipes ou prestataires, avec les priorit\u00e9s, les d\u00e9pendances et les d\u00e9cisions de la direction.<\/p>\n\n\n<p class=\"nrn2-text-link wp-block-paragraph\"><a href=\"https:\/\/neranis.com\/fr\/services\/programme-de-remediation-et-gestion-de-la-livraison-entre-les-equipes\/\">D\u00e9couvrir ce service <span aria-hidden=\"true\">\u2197<\/span><\/a><\/p>\n\n<\/div>\n\n\n<div class=\"wp-block-group nrn2-service-card is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"nrn2-ref wp-block-paragraph\">AUD-01<\/p>\n\n\n<h3 class=\"wp-block-heading\"><a href=\"https:\/\/neranis.com\/fr\/services\/evaluation-de-la-maturite-en-matiere-de-cybersecurite\/\">\u00c9valuation de la maturit\u00e9 en cybers\u00e9curit\u00e9<\/a><\/h3>\n\n\n<p class=\"nrn2-card-desc wp-block-paragraph\">Un examen des pratiques, des outils et des responsabilit\u00e9s pour d\u00e9cider quoi s\u00e9curiser en premier, plut\u00f4t que de commencer par l'achat d'un produit.<\/p>\n\n\n<p class=\"nrn2-text-link wp-block-paragraph\"><a href=\"https:\/\/neranis.com\/fr\/services\/evaluation-de-la-maturite-en-matiere-de-cybersecurite\/\">D\u00e9couvrir ce service <span aria-hidden=\"true\">\u2197<\/span><\/a><\/p>\n\n<\/div>\n\n<\/div>\n\n<\/div>\n\n<\/section>\n\n\n<section class=\"wp-block-group nrn2-section is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group nrn2-wrap is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group nrn2-cta is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"nrn2-kicker wp-block-paragraph\">Commencer une conversation<\/p>\n\n\n<h2 class=\"wp-block-heading nrn2-h2\">Clarifiez la port\u00e9e.<\/h2>\n\n<\/div>\n\n\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"nrn2-body-lg wp-block-paragraph\">Nous clarifierons l'objectif, les d\u00e9pendances et les responsabilit\u00e9s de ce service avant de proposer la livraison.<\/p>\n\n\n<div class=\"wp-block-buttons nrn2-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/neranis.com\/fr\/contact\/\">Discutez de vos priorit\u00e9s<\/a><\/div>\n\n<\/div>\n\n<\/div>\n\n<\/div>\n\n<\/div>\n\n<\/section>","protected":false},"excerpt":{"rendered":"<p>Soutien \u00e0 la r\u00e9silience op\u00e9rationnelle num\u00e9rique des entit\u00e9s financi\u00e8res concern\u00e9es et aux preuves demand\u00e9es \u00e0 leurs fournisseurs de TIC.<\/p>","protected":false},"featured_media":0,"template":"single-nrn_service","meta":{"footnotes":""},"nrn_family":[5],"class_list":["post-72","nrn_service","type-nrn_service","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/neranis.com\/fr\/wp-json\/wp\/v2\/nrn_service\/72","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/neranis.com\/fr\/wp-json\/wp\/v2\/nrn_service"}],"about":[{"href":"https:\/\/neranis.com\/fr\/wp-json\/wp\/v2\/types\/nrn_service"}],"version-history":[{"count":2,"href":"https:\/\/neranis.com\/fr\/wp-json\/wp\/v2\/nrn_service\/72\/revisions"}],"predecessor-version":[{"id":467,"href":"https:\/\/neranis.com\/fr\/wp-json\/wp\/v2\/nrn_service\/72\/revisions\/467"}],"wp:attachment":[{"href":"https:\/\/neranis.com\/fr\/wp-json\/wp\/v2\/media?parent=72"}],"wp:term":[{"taxonomy":"nrn_family","embeddable":true,"href":"https:\/\/neranis.com\/fr\/wp-json\/wp\/v2\/nrn_family?post=72"}],"curies":[{"name":"Bien jou\u00e9","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}