{"id":58,"date":"2026-09-13T20:56:35","date_gmt":"2026-09-13T20:56:35","guid":{"rendered":"https:\/\/neranis.com\/?post_type=nrn_service&#038;p=58"},"modified":"2026-09-13T20:56:35","modified_gmt":"2026-09-13T20:56:35","slug":"audit-du-programme-de-sensibilisation-a-la-cybersecurite","status":"publish","type":"nrn_service","link":"https:\/\/neranis.com\/fr\/services\/cybersecurity-awareness-programme-audit\/","title":{"rendered":"Audit du programme de sensibilisation \u00e0 la cybers\u00e9curit\u00e9"},"content":{"rendered":"<section class=\"wp-block-group nrn2-section nrn2-page-hero is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group nrn2-wrap is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"nrn2-breadcrumb wp-block-paragraph\"><a href=\"https:\/\/neranis.com\/fr\/\">Accueil<\/a> <span aria-hidden=\"true\">\/<\/span> <a href=\"https:\/\/neranis.com\/fr\/expertise\/\">Expertise<\/a> \/ <a href=\"https:\/\/neranis.com\/fr\/expertise\/audits-evaluations\/\">Audits et \u00e9valuations<\/a><\/p>\n\n\n<div class=\"wp-block-group nrn2-service-top nrn2-hero-layout-r3 is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group nrn2-hero-split-copy is-layout-flow wp-block-group-is-layout-flow\">\n\n<p class=\"nrn2-kicker wp-block-paragraph\">AUD \/ AUD-07<\/p>\n\n\n<h1 class=\"wp-block-heading nrn2-title\">Audit du programme de sensibilisation \u00e0 la cybers\u00e9curit\u00e9<\/h1>\n\n\n<p class=\"nrn2-lead wp-block-paragraph\">Une \u00e9valuation de la compr\u00e9hension des risques et de l'efficacit\u00e9 des programmes de sensibilisation, au-del\u00e0 du simple comptage des pr\u00e9sences aux formations.<\/p>\n\n<\/div>\n\n\n<figure class=\"wp-block-image size-full nrn2-context-image nrn2-visual-asset-service-family-aud\"><img loading=\"lazy\" decoding=\"async\" width=\"1600\" height=\"500\" src=\"https:\/\/neranis.com\/wp-content\/uploads\/2026\/09\/service-family-aud.webp\" alt=\"\" class=\"wp-image-239\" srcset=\"https:\/\/neranis.com\/wp-content\/uploads\/2026\/09\/service-family-aud.webp 1600w, https:\/\/neranis.com\/wp-content\/uploads\/2026\/09\/service-family-aud-300x94.webp 300w, https:\/\/neranis.com\/wp-content\/uploads\/2026\/09\/service-family-aud-1024x320.webp 1024w, https:\/\/neranis.com\/wp-content\/uploads\/2026\/09\/service-family-aud-768x240.webp 768w, https:\/\/neranis.com\/wp-content\/uploads\/2026\/09\/service-family-aud-1536x480.webp 1536w\" sizes=\"auto, (max-width: 1600px) 100vw, 1600px\" \/><\/figure>\n<\/div>\n<\/div>\n\n<\/section>\n\n\n<section class=\"wp-block-group nrn2-section is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group nrn2-wrap is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group nrn2-service-top is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group nrn2-service-intro is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"nrn2-kicker wp-block-paragraph\">QUAND C'EST UTILE<\/p>\n\n\n<h2 class=\"wp-block-heading nrn2-h2\">Une r\u00e9ponse cibl\u00e9e<br>\u00e0 un besoin d\u00e9fini.<\/h2>\n\n\n<p class=\"nrn2-body-lg wp-block-paragraph\">Ressources humaines, responsables de la s\u00e9curit\u00e9 informatique ou dirigeants ; faible engagement, peu de rapports ou de campagnes sans mesure utilisable.<\/p>\n\n\n<div class=\"wp-block-buttons nrn2-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/neranis.com\/fr\/contact\/\">Discutez de ce service<\/a><\/div>\n\n<\/div>\n\n<\/div>\n\n\n<div class=\"wp-block-group nrn2-facts is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"nrn2-kicker wp-block-paragraph\">EN UN COUP D'\u0152IL<\/p>\n\n\n<p class=\"wp-block-paragraph\"><strong>Famille<\/strong><br><a href=\"https:\/\/neranis.com\/fr\/expertise\/audits-evaluations\/\">Audits et \u00e9valuations<\/a><\/p>\n\n\n<p class=\"wp-block-paragraph\"><strong>Engagement<\/strong><br>\u00c9valuation<\/p>\n\n\n<p class=\"wp-block-paragraph\"><strong>R\u00e9f\u00e9rence<\/strong><br>AUD-07<\/p>\n\n<\/div>\n\n<\/div>\n\n<\/div>\n\n<\/section>\n\n\n<section class=\"wp-block-group nrn2-section nrn2-canvas is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group nrn2-wrap is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group nrn2-section-heading is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"nrn2-kicker wp-block-paragraph\">PORT\u00c9E ET R\u00c9SULTATS<\/p>\n\n\n<h2 class=\"wp-block-heading nrn2-h2\">Ce que couvre la mission.<\/h2>\n\n<\/div>\n\n<\/div>\n\n\n<div class=\"wp-block-group nrn2-delivery-grid is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group nrn2-delivery-card is-layout-flow wp-block-group-is-layout-flow\">\n<h3 class=\"wp-block-heading\">Port\u00e9e<\/h3>\n\n\n<ul class=\"wp-block-list nrn2-list\">\n<li>Entrevues et questionnaires<\/li>\n\n\n<li>examen des contenus selon des r\u00f4les<\/li>\n\n\n<li>\u00e9valuation de l\u2019int\u00e9gration, des rapports et des indicateurs existants<\/li>\n\n<\/ul>\n\n<\/div>\n\n\n<div class=\"wp-block-group nrn2-delivery-card is-layout-flow wp-block-group-is-layout-flow\">\n<h3 class=\"wp-block-heading\">Livrables<\/h3>\n\n\n<ul class=\"wp-block-list nrn2-list\">\n<li>Diagnostic au niveau de l'audience<\/li>\n\n\n<li>Les lacunes d\u2019apprentissage<\/li>\n\n\n<li>programme d'am\u00e9lioration et indicateurs de suivi<\/li>\n\n<\/ul>\n\n<\/div>\n\n\n<div class=\"wp-block-group nrn2-delivery-card nrn2-evidence is-layout-flow wp-block-group-is-layout-flow\">\n<h3 class=\"wp-block-heading\">Preuve de r\u00e9ception<\/h3>\n\n\n<p class=\"wp-block-paragraph\">Des objectifs de base utilisables et d\u2019am\u00e9lioration sont convenus sans exposer inutilement les r\u00e9sultats individuels.<\/p>\n\n<\/div>\n\n<\/div>\n\n<\/div>\n\n<\/section>\n\n\n<section class=\"wp-block-group nrn2-section is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group nrn2-wrap is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group nrn2-section-heading is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"nrn2-kicker wp-block-paragraph\">LIVRAISON<\/p>\n\n\n<h2 class=\"wp-block-heading nrn2-h2\">Comment le travail est structur\u00e9.<\/h2>\n\n<\/div>\n\n<\/div>\n\n\n<div class=\"wp-block-group nrn2-two-col is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group nrn2-prose is-layout-flow wp-block-group-is-layout-flow\">\n<h3 class=\"wp-block-heading\">Approche<\/h3>\n\n\n<p class=\"wp-block-paragraph\">D\u00e9limiter le p\u00e9rim\u00e8tre des actifs et des crit\u00e8res ; recueillir des preuves et mener des entretiens ; valider les \u00e9carts ; pr\u00e9senter les priorit\u00e9s et les limites.<\/p>\n\n\n<h3 class=\"wp-block-heading\">Pr\u00e9requis et responsabilit\u00e9s<\/h3>\n\n\n<p class=\"wp-block-paragraph\">Client : inventaire, acc\u00e8s en lecture, documents et contacts professionnels. Prestataire : \u00e9valuation et compte rendu. Les modifications apport\u00e9es \u00e0 la production ne sont pas incluses par d\u00e9faut.<\/p>\n\n<\/div>\n\n\n<div class=\"wp-block-group nrn2-prose is-layout-flow wp-block-group-is-layout-flow\">\n<h3 class=\"wp-block-heading\">Facteurs de port\u00e9e<\/h3>\n\n\n<p class=\"wp-block-paragraph\">Sites, actifs, technologies et entretiens ; niveau de d\u00e9tail de l&#x27;\u00e9valuation ; qualit\u00e9 de l&#x27;inventaire ; contraintes d&#x27;acc\u00e8s ; rapports requis. Projet ponctuel avec suivi facultatif.<\/p>\n\n\n<h3 class=\"wp-block-heading\">Questions \u00e0 clarifier<\/h3>\n\n\n<p class=\"wp-block-paragraph\">Quels comportements doivent-ils changer ? Le personnel sait-il comment signaler une situation probl\u00e9matique ? Les r\u00e9sultats sont-ils utilis\u00e9s pour aider les personnes ou pour les punir ?<\/p>\n\n<\/div>\n\n<\/div>\n\n<\/div>\n\n<\/section>\n\n\n<section class=\"wp-block-group nrn2-section nrn2-compact is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group nrn2-wrap is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group nrn2-boundaries is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"nrn2-kicker wp-block-paragraph\">LIMITES IMPORTANTES<\/p>\n\n\n<p class=\"nrn2-body-lg wp-block-paragraph\">Une simulation de phishing est une option distincte ; les employ\u00e9s doivent accepter les informations, la confidentialit\u00e9 et l\u2019utilisation autoris\u00e9e des r\u00e9sultats.<\/p>\n\n\n<p class=\"wp-block-paragraph\">La date d'\u00e9chantillonnage et d'observation est explicite. Aucune \u00e9valuation ne certifie l'absence de d\u00e9fauts ; la rem\u00e9diation, les tests d'intrusion et le suivi r\u00e9gulier rel\u00e8vent de p\u00e9rim\u00e8tres distincts.<\/p>\n\n<\/div>\n\n<\/div>\n\n<\/section>\n\n\n<section class=\"wp-block-group nrn2-section is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group nrn2-wrap is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group nrn2-section-heading is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"nrn2-kicker wp-block-paragraph\">EN PRATIQUE<\/p>\n\n\n<h2 class=\"wp-block-heading nrn2-h2\">Situations illustratives.<\/h2>\n\n<\/div>\n\n\n<p class=\"nrn2-section-lead wp-block-paragraph\">Ces exemples d\u00e9crivent des engagements possibles et des r\u00e9sultats cibles. Il ne s'agit pas de r\u00e9f\u00e9rences clients ni de r\u00e9sultats obtenus.<\/p>\n\n<\/div>\n\n\n<details class=\"wp-block-details nrn2-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Sc\u00e9nario 01<\/summary>\n<p class=\"wp-block-paragraph\">Une entreprise de 250 personnes organise une formation annuelle, mais les employ\u00e9s ne savent pas identifier le canal de communication. Projet : questionnaire et entretiens. Objectif : une communication et une formation plus simples, suivies d\u2019une \u00e9valuation \u00e0 nouveau.<\/p>\n\n<\/details>\n\n\n<details class=\"wp-block-details nrn2-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Sc\u00e9nario 02<\/summary>\n<p class=\"wp-block-paragraph\">Un groupe international propose une formation uniquement en fran\u00e7ais pour tous. Projet : \u00e9valuer les langues, les r\u00f4les et les situations de travail. Objectif : une formation adapt\u00e9e et des indicateurs comparables ; les diff\u00e9rences linguistiques ne sont pas consid\u00e9r\u00e9es comme une n\u00e9gligence.<\/p>\n\n<\/details>\n\n\n<details class=\"wp-block-details nrn2-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Contexte technologique et de r\u00e9f\u00e9rence<\/summary>\n<p class=\"wp-block-paragraph\">Des questionnaires, des entrevues et une plateforme de sensibilisation existante ; aucune collecte de vrais mots de passe.<\/p>\n\n\n<p class=\"wp-block-paragraph\">L'ensemble final des technologies est convenu lors du cadrage, sur la base de l'interop\u00e9rabilit\u00e9, des licences, des droits d'acc\u00e8s et des exigences op\u00e9rationnelles.<\/p>\n\n<\/details>\n\n<\/div>\n\n<\/section>\n\n\n<section class=\"wp-block-group nrn2-section is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group nrn2-wrap is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group nrn2-section-heading is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"nrn2-kicker wp-block-paragraph\">SERVICES CONNECT\u00c9S<\/p>\n\n\n<h2 class=\"wp-block-heading nrn2-h2\">Construisez l'\u00e9tape suivante.<\/h2>\n\n<\/div>\n\n\n<p class=\"nrn2-section-lead wp-block-paragraph\">Ces services peuvent compl\u00e9ter la mission. Ils ne sont pas inclus automatiquement.<\/p>\n\n<\/div>\n\n\n<div class=\"wp-block-group nrn2-related-grid is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group nrn2-service-card is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"nrn2-ref wp-block-paragraph\">GRC-01<\/p>\n\n\n<h3 class=\"wp-block-heading\"><a href=\"https:\/\/neranis.com\/fr\/services\/evaluation-des-risques-par-le-responsable-des-risques-debios\/\">\u00e9valuation des risques EBIOS Risk Manager<\/a><\/h3>\n\n\n<p class=\"nrn2-card-desc wp-block-paragraph\">Une m\u00e9thode structur\u00e9e reliant les objectifs commerciaux \u00e0 des sc\u00e9narios de cyber-risque et \u00e0 un plan de traitement d\u00e9cid\u00e9 par l'organisation.<\/p>\n\n\n<p class=\"nrn2-text-link wp-block-paragraph\"><a href=\"https:\/\/neranis.com\/fr\/services\/evaluation-des-risques-par-le-responsable-des-risques-debios\/\">D\u00e9couvrir ce service <span aria-hidden=\"true\">\u2197<\/span><\/a><\/p>\n\n<\/div>\n\n\n<div class=\"wp-block-group nrn2-service-card is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"nrn2-ref wp-block-paragraph\">REM-01<\/p>\n\n\n<h3 class=\"wp-block-heading\"><a href=\"https:\/\/neranis.com\/fr\/services\/reparations-techniques-suite-a-des-audits-ou-des-tests-de-penetration\/\">Correction technique apr\u00e8s des audits ou des tests d'intrusion<\/a><\/h3>\n\n\n<p class=\"nrn2-card-desc wp-block-paragraph\">Mise en \u0153uvre des correctifs identifi\u00e9s avec tests et pr\u00e9paration du retour en arri\u00e8re pour transformer les conclusions de l'audit en contr\u00f4les op\u00e9rationnels.<\/p>\n\n\n<p class=\"nrn2-text-link wp-block-paragraph\"><a href=\"https:\/\/neranis.com\/fr\/services\/reparations-techniques-suite-a-des-audits-ou-des-tests-de-penetration\/\">D\u00e9couvrir ce service <span aria-hidden=\"true\">\u2197<\/span><\/a><\/p>\n\n<\/div>\n\n\n<div class=\"wp-block-group nrn2-service-card is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"nrn2-ref wp-block-paragraph\">REM-02<\/p>\n\n\n<h3 class=\"wp-block-heading\"><a href=\"https:\/\/neranis.com\/fr\/services\/remediation-guidee-pour-les-equipes-internes\/\">Rem\u00e9diation guid\u00e9e pour les \u00e9quipes internes<\/a><\/h3>\n\n\n<p class=\"nrn2-card-desc wp-block-paragraph\">Soutien aux \u00e9quipes capables de mettre en \u0153uvre des changements, mais qui ont besoin de priorisation, de conseils sp\u00e9cialis\u00e9s et de validation.<\/p>\n\n\n<p class=\"nrn2-text-link wp-block-paragraph\"><a href=\"https:\/\/neranis.com\/fr\/services\/remediation-guidee-pour-les-equipes-internes\/\">D\u00e9couvrir ce service <span aria-hidden=\"true\">\u2197<\/span><\/a><\/p>\n\n<\/div>\n\n<\/div>\n\n<\/div>\n\n<\/section>\n\n\n<section class=\"wp-block-group nrn2-section is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group nrn2-wrap is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group nrn2-cta is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"nrn2-kicker wp-block-paragraph\">Commencer une conversation<\/p>\n\n\n<h2 class=\"wp-block-heading nrn2-h2\">Clarifiez la port\u00e9e.<\/h2>\n\n<\/div>\n\n\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"nrn2-body-lg wp-block-paragraph\">Nous clarifierons l'objectif, les d\u00e9pendances et les responsabilit\u00e9s de ce service avant de proposer la livraison.<\/p>\n\n\n<div class=\"wp-block-buttons nrn2-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/neranis.com\/fr\/contact\/\">Discutez de vos priorit\u00e9s<\/a><\/div>\n\n<\/div>\n\n<\/div>\n\n<\/div>\n\n<\/div>\n\n<\/section>","protected":false},"excerpt":{"rendered":"<p>Une \u00e9valuation de la compr\u00e9hension des risques et de l'efficacit\u00e9 des programmes de sensibilisation, au-del\u00e0 du simple comptage des pr\u00e9sences aux formations.<\/p>","protected":false},"featured_media":0,"template":"single-nrn_service","meta":{"footnotes":""},"nrn_family":[3],"class_list":["post-58","nrn_service","type-nrn_service","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/neranis.com\/fr\/wp-json\/wp\/v2\/nrn_service\/58","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/neranis.com\/fr\/wp-json\/wp\/v2\/nrn_service"}],"about":[{"href":"https:\/\/neranis.com\/fr\/wp-json\/wp\/v2\/types\/nrn_service"}],"version-history":[{"count":2,"href":"https:\/\/neranis.com\/fr\/wp-json\/wp\/v2\/nrn_service\/58\/revisions"}],"predecessor-version":[{"id":453,"href":"https:\/\/neranis.com\/fr\/wp-json\/wp\/v2\/nrn_service\/58\/revisions\/453"}],"wp:attachment":[{"href":"https:\/\/neranis.com\/fr\/wp-json\/wp\/v2\/media?parent=58"}],"wp:term":[{"taxonomy":"nrn_family","embeddable":true,"href":"https:\/\/neranis.com\/fr\/wp-json\/wp\/v2\/nrn_family?post=58"}],"curies":[{"name":"Bien 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