{"id":140,"date":"2026-09-13T20:56:45","date_gmt":"2026-09-13T20:56:45","guid":{"rendered":"https:\/\/neranis.com\/?post_type=nrn_service&#038;p=140"},"modified":"2026-09-13T20:56:45","modified_gmt":"2026-09-13T20:56:45","slug":"crise-informatique-et-exercices-de-table","status":"publish","type":"nrn_service","link":"https:\/\/neranis.com\/fr\/services\/cyber-crisis-and-tabletop-exercises\/","title":{"rendered":"Cybercrise et exercices sur table"},"content":{"rendered":"<section class=\"wp-block-group nrn2-section nrn2-page-hero is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group nrn2-wrap is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"nrn2-breadcrumb wp-block-paragraph\"><a href=\"https:\/\/neranis.com\/fr\/\">Accueil<\/a> <span aria-hidden=\"true\">\/<\/span> <a href=\"https:\/\/neranis.com\/fr\/expertise\/\">Expertise<\/a> \/ <a href=\"https:\/\/neranis.com\/fr\/expertise\/resilience-de-la-reponse\/\">R\u00e9ponse et r\u00e9silience<\/a><\/p>\n\n\n<div class=\"wp-block-group nrn2-service-top nrn2-hero-layout-r3 is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group nrn2-hero-split-copy is-layout-flow wp-block-group-is-layout-flow\">\n\n<p class=\"nrn2-kicker wp-block-paragraph\">RES \/ RES-06<\/p>\n\n\n<h1 class=\"wp-block-heading nrn2-title\">Cybercrise et exercices sur table<\/h1>\n\n\n<p class=\"nrn2-lead wp-block-paragraph\">R\u00e9unissez la direction, les \u00e9quipes commerciales, l'informatique et les fonctions de support autour d'un sc\u00e9nario de crise sans attaquer r\u00e9ellement la production. L'exercice teste les d\u00e9cisions, la coordination, la communication et l'utilisation des proc\u00e9dures.<\/p>\n\n<\/div>\n\n\n<figure class=\"wp-block-image size-full nrn2-context-image nrn2-visual-asset-service-family-res\"><img loading=\"lazy\" decoding=\"async\" width=\"1600\" height=\"500\" src=\"https:\/\/neranis.com\/wp-content\/uploads\/2026\/09\/service-family-res.webp\" alt=\"\" class=\"wp-image-252\" srcset=\"https:\/\/neranis.com\/wp-content\/uploads\/2026\/09\/service-family-res.webp 1600w, https:\/\/neranis.com\/wp-content\/uploads\/2026\/09\/service-family-res-300x94.webp 300w, https:\/\/neranis.com\/wp-content\/uploads\/2026\/09\/service-family-res-1024x320.webp 1024w, https:\/\/neranis.com\/wp-content\/uploads\/2026\/09\/service-family-res-768x240.webp 768w, https:\/\/neranis.com\/wp-content\/uploads\/2026\/09\/service-family-res-1536x480.webp 1536w\" sizes=\"auto, (max-width: 1600px) 100vw, 1600px\" \/><\/figure>\n<\/div>\n<\/div>\n\n<\/section>\n\n\n<section class=\"wp-block-group nrn2-section is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group nrn2-wrap is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group nrn2-service-top is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group nrn2-service-intro is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"nrn2-kicker wp-block-paragraph\">QUAND C'EST UTILE<\/p>\n\n\n<h2 class=\"wp-block-heading nrn2-h2\">Une r\u00e9ponse cibl\u00e9e<br>\u00e0 un besoin d\u00e9fini.<\/h2>\n\n\n<p class=\"nrn2-body-lg wp-block-paragraph\">Plan de crise non test\u00e9, nouvelle direction, exigences des clients, mauvaise coordination de l\u2019\u00e9quipe ou n\u00e9cessit\u00e9 de se pr\u00e9parer \u00e0 des impacts op\u00e9rationnels et de r\u00e9putation.<\/p>\n\n\n<div class=\"wp-block-buttons nrn2-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/neranis.com\/fr\/contact\/\">Discutez de ce service<\/a><\/div>\n\n<\/div>\n\n<\/div>\n\n\n<div class=\"wp-block-group nrn2-facts is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"nrn2-kicker wp-block-paragraph\">EN UN COUP D'\u0152IL<\/p>\n\n\n<p class=\"wp-block-paragraph\"><strong>Famille<\/strong><br><a href=\"https:\/\/neranis.com\/fr\/expertise\/resilience-de-la-reponse\/\">R\u00e9ponse et r\u00e9silience<\/a><\/p>\n\n\n<p class=\"wp-block-paragraph\"><strong>Engagement<\/strong><br>Projet ou assistance<\/p>\n\n\n<p class=\"wp-block-paragraph\"><strong>R\u00e9f\u00e9rence<\/strong><br>RES-06<\/p>\n\n<\/div>\n\n<\/div>\n\n<\/div>\n\n<\/section>\n\n\n<section class=\"wp-block-group nrn2-section nrn2-canvas is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group nrn2-wrap is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group nrn2-section-heading is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"nrn2-kicker wp-block-paragraph\">PORT\u00c9E ET R\u00c9SULTATS<\/p>\n\n\n<h2 class=\"wp-block-heading nrn2-h2\">Ce que couvre la mission.<\/h2>\n\n<\/div>\n\n<\/div>\n\n\n<div class=\"wp-block-group nrn2-delivery-grid is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group nrn2-delivery-card is-layout-flow wp-block-group-is-layout-flow\">\n<h3 class=\"wp-block-heading\">Port\u00e9e<\/h3>\n\n\n<ul class=\"wp-block-list nrn2-list\">\n<li>Objectifs<\/li>\n\n\n<li>Un sc\u00e9nario \u00e9volutif<\/li>\n\n\n<li>participants<\/li>\n\n\n<li>\u00e9v\u00e9nements simul\u00e9s<\/li>\n\n\n<li>Facilitation<\/li>\n\n\n<li>journal de d\u00e9cision<\/li>\n\n\n<li>observation<\/li>\n\n\n<li>D\u00e9briefing<\/li>\n\n\n<li>actions<\/li>\n\n\n<li>coordination avec un exercice technique si elle est incluse<\/li>\n\n<\/ul>\n\n<\/div>\n\n\n<div class=\"wp-block-group nrn2-delivery-card is-layout-flow wp-block-group-is-layout-flow\">\n<h3 class=\"wp-block-heading\">Livrables<\/h3>\n\n\n<ul class=\"wp-block-list nrn2-list\">\n<li>Sc\u00e9nario<\/li>\n\n\n<li>Mat\u00e9riaux de facilitation<\/li>\n\n\n<li>horaire de prise de d\u00e9cision<\/li>\n\n\n<li>rapport d\u2019observation<\/li>\n\n\n<li>Points forts et lacunes<\/li>\n\n\n<li>plan d'am\u00e9lioration<\/li>\n\n\n<li>proc\u00e9dures r\u00e9vis\u00e9es si elles sont accept\u00e9es<\/li>\n\n<\/ul>\n\n<\/div>\n\n\n<div class=\"wp-block-group nrn2-delivery-card nrn2-evidence is-layout-flow wp-block-group-is-layout-flow\">\n<h3 class=\"wp-block-heading\">Preuve de r\u00e9ception<\/h3>\n\n\n<p class=\"wp-block-paragraph\">Des participants cl\u00e9s sont impliqu\u00e9s ; les d\u00e9cisions et les obstacles sont observ\u00e9s ; les actions ont des propri\u00e9taires et des dates ; les le\u00e7ons sont approuv\u00e9es ; la simulation n\u2019est pas confondue avec un incident r\u00e9el.<\/p>\n\n<\/div>\n\n<\/div>\n\n<\/div>\n\n<\/section>\n\n\n<section class=\"wp-block-group nrn2-section is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group nrn2-wrap is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group nrn2-section-heading is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"nrn2-kicker wp-block-paragraph\">LIVRAISON<\/p>\n\n\n<h2 class=\"wp-block-heading nrn2-h2\">Comment le travail est structur\u00e9.<\/h2>\n\n<\/div>\n\n<\/div>\n\n\n<div class=\"wp-block-group nrn2-two-col is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group nrn2-prose is-layout-flow wp-block-group-is-layout-flow\">\n<h3 class=\"wp-block-heading\">Approche<\/h3>\n\n\n<p class=\"wp-block-paragraph\">D\u00e9finir les objectifs et la responsabilit\u00e9 ; pr\u00e9parer les sc\u00e9narios et les ressources ; ex\u00e9cuter une r\u00e9ponse ou un exercice autoris\u00e9 ; documenter les preuves ; am\u00e9liorer et r\u00e9viser.<\/p>\n\n\n<h3 class=\"wp-block-heading\">Pr\u00e9requis et responsabilit\u00e9s<\/h3>\n\n\n<p class=\"wp-block-paragraph\">Client : d\u00e9cideurs, op\u00e9rations, propri\u00e9taires d'entreprise, services juridiques\/assureurs si n\u00e9cessaire, autorisations et ressources de r\u00e9cup\u00e9ration. Fournisseur : expertise contractuelle avec pr\u00e9servation des preuves.<\/p>\n\n<\/div>\n\n\n<div class=\"wp-block-group nrn2-prose is-layout-flow wp-block-group-is-layout-flow\">\n<h3 class=\"wp-block-heading\">Facteurs de port\u00e9e<\/h3>\n\n\n<p class=\"wp-block-paragraph\">Criticit\u00e9, p\u00e9rim\u00e8tre, profondeur d'investigation, volume de donn\u00e9es, d\u00e9pendances, sc\u00e9narios et conditions de mobilisation. La pr\u00e9paration, la r\u00e9ponse, la reconstruction et les licences sont distinctes.<\/p>\n\n\n<h3 class=\"wp-block-heading\">Questions \u00e0 clarifier<\/h3>\n\n\n<p class=\"wp-block-paragraph\">Qui d\u00e9cide de suspendre un service ? Qui communique avec les clients et les autorit\u00e9s ? Quelles d\u00e9cisions devraient vraiment \u00eatre test\u00e9es plut\u00f4t que simplement discut\u00e9es ?<\/p>\n\n<\/div>\n\n<\/div>\n\n<\/div>\n\n<\/section>\n\n\n<section class=\"wp-block-group nrn2-section nrn2-compact is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group nrn2-wrap is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group nrn2-boundaries is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"nrn2-kicker wp-block-paragraph\">LIMITES IMPORTANTES<\/p>\n\n\n<p class=\"nrn2-body-lg wp-block-paragraph\">Un exercice de simulation sur ordinateur ne prouve ni la r\u00e9cup\u00e9ration technique, ni le respect de la l\u00e9gislation. Les notifications simul\u00e9es ne doivent jamais \u00eatre envoy\u00e9es r\u00e9ellement sans autorisation expresse.<\/p>\n\n\n<p class=\"wp-block-paragraph\">La r\u00e9cup\u00e9ration et l'enqu\u00eate ont des limites ; aucune promesse de r\u00e9cup\u00e9ration totale ou de d\u00e9lai de r\u00e9solution absolu n'est faite. Les r\u00e9sultats des exercices restent sp\u00e9cifiques au sc\u00e9nario test\u00e9.<\/p>\n\n<\/div>\n\n<\/div>\n\n<\/section>\n\n\n<section class=\"wp-block-group nrn2-section is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group nrn2-wrap is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group nrn2-section-heading is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"nrn2-kicker wp-block-paragraph\">EN PRATIQUE<\/p>\n\n\n<h2 class=\"wp-block-heading nrn2-h2\">Situations illustratives.<\/h2>\n\n<\/div>\n\n\n<p class=\"nrn2-section-lead wp-block-paragraph\">Ces exemples d\u00e9crivent des engagements possibles et des r\u00e9sultats cibles. Il ne s'agit pas de r\u00e9f\u00e9rences clients ni de r\u00e9sultats obtenus.<\/p>\n\n<\/div>\n\n\n<details class=\"wp-block-details nrn2-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Sc\u00e9nario 01<\/summary>\n<p class=\"wp-block-paragraph\">La direction simule une panne de ransomware. Projet : introduire progressivement les impacts sur les activit\u00e9s commerciales et les demandes externes. Objectif : clarifier les r\u00f4les et les priorit\u00e9s gr\u00e2ce \u00e0 des d\u00e9cisions document\u00e9es, plut\u00f4t que de limiter le dialogue \u00e0 des \u00e9changes de courriels.<\/p>\n\n<\/details>\n\n\n<details class=\"wp-block-details nrn2-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Sc\u00e9nario 02<\/summary>\n<p class=\"wp-block-paragraph\">Un groupe simule une fuite de donn\u00e9es client. Probl\u00e8me : faire travailler les \u00e9quipes s\u00e9curit\u00e9, juridique et client avec des informations incompl\u00e8tes. Objectif : une communication prudente et des processus d\u00e9cisionnels test\u00e9s, avec des faits non v\u00e9rifi\u00e9s clairement identifi\u00e9s.<\/p>\n\n<\/details>\n\n\n<details class=\"wp-block-details nrn2-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Contexte technologique et de r\u00e9f\u00e9rence<\/summary>\n<p class=\"wp-block-paragraph\">R\u00e9f\u00e9rences : pratiques de pr\u00e9paration et d\u2019apprentissage des le\u00e7ons de NIST ; mat\u00e9riaux et sc\u00e9narios adapt\u00e9s \u00e0 l\u2019organisation.<\/p>\n\n\n<p class=\"wp-block-paragraph\">L'ensemble final des technologies est convenu lors du cadrage, sur la base de l'interop\u00e9rabilit\u00e9, des licences, des droits d'acc\u00e8s et des exigences op\u00e9rationnelles.<\/p>\n\n<\/details>\n\n<\/div>\n\n<\/section>\n\n\n<section class=\"wp-block-group nrn2-section is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group nrn2-wrap is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group nrn2-section-heading is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"nrn2-kicker wp-block-paragraph\">SERVICES CONNECT\u00c9S<\/p>\n\n\n<h2 class=\"wp-block-heading nrn2-h2\">Construisez l'\u00e9tape suivante.<\/h2>\n\n<\/div>\n\n\n<p class=\"nrn2-section-lead wp-block-paragraph\">Ces services peuvent compl\u00e9ter la mission. Ils ne sont pas inclus automatiquement.<\/p>\n\n<\/div>\n\n\n<div class=\"wp-block-group nrn2-related-grid is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group nrn2-service-card is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"nrn2-ref wp-block-paragraph\">RES-05<\/p>\n\n\n<h3 class=\"wp-block-heading\"><a href=\"https:\/\/neranis.com\/fr\/services\/retablir-les-exercices-et-securiser-la-validation-de-la-reconstruction\/\">Restaurer les exercices et s\u00e9curiser la validation de la reconstruction<\/a><\/h3>\n\n\n<p class=\"nrn2-card-desc wp-block-paragraph\">V\u00e9rifiez que les donn\u00e9es et les services peuvent effectivement \u00eatre restaur\u00e9s dans un environnement contr\u00f4l\u00e9. L'exercice mesure le temps, r\u00e9v\u00e8le les d\u00e9pendances et teste les proc\u00e9dures avant qu'un incident r\u00e9el ne cr\u00e9e de l'urgence.<\/p>\n\n\n<p class=\"nrn2-text-link wp-block-paragraph\"><a href=\"https:\/\/neranis.com\/fr\/services\/retablir-les-exercices-et-securiser-la-validation-de-la-reconstruction\/\">D\u00e9couvrir ce service <span aria-hidden=\"true\">\u2197<\/span><\/a><\/p>\n\n<\/div>\n\n\n<div class=\"wp-block-group nrn2-service-card is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"nrn2-ref wp-block-paragraph\">REM-03<\/p>\n\n\n<h3 class=\"wp-block-heading\"><a href=\"https:\/\/neranis.com\/fr\/services\/programme-de-remediation-et-gestion-de-la-livraison-entre-les-equipes\/\">Programme de rem\u00e9diation et gestion de la livraison inter-\u00e9quipes<\/a><\/h3>\n\n\n<p class=\"nrn2-card-desc wp-block-paragraph\">Organisation des chantiers de s\u00e9curit\u00e9 entre \u00e9quipes ou prestataires, avec les priorit\u00e9s, les d\u00e9pendances et les d\u00e9cisions de la direction.<\/p>\n\n\n<p class=\"nrn2-text-link wp-block-paragraph\"><a href=\"https:\/\/neranis.com\/fr\/services\/programme-de-remediation-et-gestion-de-la-livraison-entre-les-equipes\/\">D\u00e9couvrir ce service <span aria-hidden=\"true\">\u2197<\/span><\/a><\/p>\n\n<\/div>\n\n<\/div>\n\n<\/div>\n\n<\/section>\n\n\n<section class=\"wp-block-group nrn2-section is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group nrn2-wrap is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group nrn2-cta is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"nrn2-kicker wp-block-paragraph\">Commencer une conversation<\/p>\n\n\n<h2 class=\"wp-block-heading nrn2-h2\">Clarifiez la port\u00e9e.<\/h2>\n\n<\/div>\n\n\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"nrn2-body-lg wp-block-paragraph\">Nous clarifierons l'objectif, les d\u00e9pendances et les responsabilit\u00e9s de ce service avant de proposer la livraison.<\/p>\n\n\n<div class=\"wp-block-buttons nrn2-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/neranis.com\/fr\/contact\/\">Discutez de vos priorit\u00e9s<\/a><\/div>\n\n<\/div>\n\n<\/div>\n\n<\/div>\n\n<\/div>\n\n<\/section>","protected":false},"excerpt":{"rendered":"<p>R\u00e9unissez la direction, les \u00e9quipes commerciales, l'informatique et les fonctions de support autour d'un sc\u00e9nario de crise sans attaquer r\u00e9ellement la production. L'exercice teste les d\u00e9cisions, la coordination, la communication et l'utilisation des proc\u00e9dures.<\/p>","protected":false},"featured_media":0,"template":"single-nrn_service","meta":{"footnotes":""},"nrn_family":[16],"class_list":["post-140","nrn_service","type-nrn_service","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/neranis.com\/fr\/wp-json\/wp\/v2\/nrn_service\/140","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/neranis.com\/fr\/wp-json\/wp\/v2\/nrn_service"}],"about":[{"href":"https:\/\/neranis.com\/fr\/wp-json\/wp\/v2\/types\/nrn_service"}],"version-history":[{"count":2,"href":"https:\/\/neranis.com\/fr\/wp-json\/wp\/v2\/nrn_service\/140\/revisions"}],"predecessor-version":[{"id":535,"href":"https:\/\/neranis.com\/fr\/wp-json\/wp\/v2\/nrn_service\/140\/revisions\/535"}],"wp:attachment":[{"href":"https:\/\/neranis.com\/fr\/wp-json\/wp\/v2\/media?parent=140"}],"wp:term":[{"taxonomy":"nrn_family","embeddable":true,"href":"https:\/\/neranis.com\/fr\/wp-json\/wp\/v2\/nrn_family?post=140"}],"curies":[{"name":"Bien jou\u00e9","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}