HUM / HUM-01
Cybersecurity awareness programme
An ongoing learning programme helping employees recognise risky situations and adopt practical safeguards in their work.
WHEN IT HELPS
A focused response
to a defined need.
HR, CISO or managers; onboarding, recurring incidents or annual training without visible behavioural change.
SCOPE & OUTCOMES
What the engagement covers.
Scope
- Role-based learning
- workshops and short materials
- exercises, reminders and repeated understanding checks
Deliverables
- Learning plan
- tailored materials
- aggregated knowledge assessment and improvement actions
Acceptance evidence
Participation, understanding and reporting ability are measured separately; follow-up learning is planned.
DELIVERY
How the work is structured.
Approach
Assess needs; tailor by role; create and deliver materials; measure learning; adjust with owners.
Prerequisites & responsibilities
Customer: sponsor, communications, HR/DPO where relevant, participants and reporting channel. Provider: learning design, delivery and proportionate analysis.
Scope factors
User groups, languages, formats, sessions, campaigns and customisation. Recurring programme or one-off activity; tools, travel and licenses priced separately.
Questions to clarify
Which roles and languages? What reporting channel exists? How much time can managers allocate?
IMPORTANT BOUNDARIES
Awareness does not guarantee zero mistakes; adapt language, accessibility and work context without blaming staff.
Individual results are handled confidentially and interpreted in context. The programme supports useful behaviour; it does not replace technical safeguards or business controls.
IN PRACTICE
Illustrative situations.
These examples describe possible engagements and target outcomes. They are not customer references or achieved results.
Scenario 01
An accounting firm frequently sends sensitive files. Project: workshops on recipients, sharing and urgent requests. Target outcome: use an approved channel and verification habits; follow-up targets observed difficulties instead of repeating the same module.
Scenario 02
A multisite company gives new hires no security guidance. Project: onboarding and quarterly micro-sessions. Target outcome: understood rules and tested reporting; absent staff receive catch-up sessions rather than being counted as trained.
Technology and reference context
Workshops, learning modules and an optional platform; content aligned with customer policy.
The final technology set is agreed during scoping, based on interoperability, licensing, access rights and operating requirements.
CONNECTED SERVICES
Build the next step.
These services can complement the engagement. They are not automatically included.
START A CONVERSATION
Make the scope clear.
We will clarify the objective, dependencies and responsibilities of this service before proposing delivery.